Afternoon panel: It’s good to talk … when designing your services

By talking to your users you hear what they really need, and this might not be what you thought. Charities, funders and design agencies are working creatively together with users to design services and technological solutions that will maximise impact. In this session we will hear why this should be the new norm and how it is working in practice.


Sarah Drummond, Co-founder + Managing Director, Snook
Nissa Ramsay, Grants Digital Innovation Manager, Comic Relief
Penny East, Head of Communications, SafeLives

To spark your interest…